What Gets Measured Gets Done:
How to Create a Culture of Personal
Accountability in Your Organization


Build a Dedicated Team of People Who
Take Responsibility for and Pride in Their Role
in the Organization and Their Everyday Tasks

There is a Zen saying: “Before enlightenment, wash the dishes. After enlightenment, wash the dishes.” When a leader integrates specific processes into the way they lead their organization, the people they lead have something to hold onto that generates progress, day after day. Without progress (and, just as importantly, the perception of future progress) people lose their motivation – quickly.

Do you and your team come up with great ideas, almost all of which somehow never seem to happen? How can you create systems within your nonprofit that hold people accountable and facilitate key tasks actually getting done? You will be surprised when you view some of the systems others have developed that ensure tremendous results are achieved, day after day.

In this practical, hands-on session, you will learn how to design systems that are aligned with your mission and ensure that your team transforms its long-term vision into a concrete, deadline-driven reality.

Session Learning Objectives

  • Participants will be able to:
  • 1 Integrate practices into an organization's culture that foster accountability.
  • 2 Link staff performance and rewards/promotion with the accomplishment of organizational objectives.
  • 3 Identify organizational processes that enhance effective coordination.
  • 4 Discuss the influence of culture on performance.
  • 5 Understand what motivates (and demotivates) nonprofit staff to working harder and smarter toward the mission.

Contact CSL if you would like us to help you customize
a leadership conference for your organization.