The Currency of Leadership: Building Trust

Create a Trust-based Organizational Culture and
Build the Key Relationships You Need to Lead

How do you build trust with your staff, clients, Board members and donors? What makes people feel like you and your organization are honest, accountable and incorruptible? Trust is about making and keeping commitments, and is the currency of leadership. When a leader runs out of this currency, they’re also out of a job.

In this workshop, you will learn how to build your ‘Trust Accounts’ with others by making commitments you can deliver on and delivering on the commitments you make. You will also learn what to do when you’ve made a commitment you can’t deliver on.

After this workshop, you will be better able to understand the true inner workings of your organization, which are determined by a more accurate, trust-based organizational structure that CSL will share with you. You will also be able to integrate CSL’s renowned Trust Mantra into the way you lead from day to day. This workshop will help you to become a leader that operates from a core basis of honesty and integrity that inspires commitment, loyalty and trust from her or his constituents.

Session Learning Objectives

  • Participants will be able to:
  • 1 Discuss the roles of integrity and accountability to building trust in nonprofit organizations.
  • 2 Identify some of the unique characteristics of nonprofit organizations that facilitate or derail trust.
  • 3 Distinguish leadership strategies that foster or impede the development of trust with staff, volunteers, board members and donors.
  • 4 Discuss the influence of culture on perceptions of trust.
  • 5 Understand the role of communication in establishing and sustaining trust.

Contact CSL if you would like us to help you customize
a leadership conference for your organization.